Map the front desk
Define the queues, intents, and outcomes your agent should handle before it replies.
Support and operations AI agents for growing businesses
Start using AI Agents
Configure AI agents that answer from your knowledge, run support conversations, surface handoffs, and keep the operational queue visible.
Amaraii operations console
Live queue
Live conversation
Try the Amaraii agent
Amaraii
Hi, I am Amaraii. Ask a quick question or type your own and I will answer from the live agent.
Operations inbox
Escalation
Needs owner
Ticket
Billing issue
Appointment
2 slots found
Analytics
Active agentsQueue health
ConversationsKnowledgeEscalationsTicketsAppointmentsAnalytics
Setup Workflow
Start with the operating model, then let the agent work inside it.
Amaraii is built around the practical pieces a founder or SMB team needs before support automation becomes useful.
Attach working knowledge
Connect product, policy, and process material so answers stay grounded in your business.
Choose handoff rules
Set when conversations create tickets, appointment requests, or human review.
Operate from one view
Monitor live conversations, escalations, and follow-up work from the operations inbox.
Live Operations
Stay close to every active customer thread.
Amaraii brings conversations, escalations, tickets, appointments, notifications, and tool executions into one operational workspace for the team watching the queue.
Conversation inbox
Open tickets
Appointment requests
Tool execution log
Knowledge-Backed Answers
Give agents source material before they improvise.
Organize repositories and knowledge units so support agents can answer with context from the documents, policies, and product notes your team already trusts.
Repository browser
Knowledge stats
Agent bindings
Grounded replies
Human Handoff
Escalate the moments that need judgment.
When an issue leaves the agent's lane, Amaraii exposes the conversation state and handoff controls so a teammate can take over cleanly.
Takeover controls
Escalation queue
Assignment context
Conversation history
Analytics
Read the shape of support and operations work.
Track active agents, knowledge coverage, conversation volume, and operational queues so founders can see what needs attention next.
Workspace overview
Queue counts
Recent activity
Agent status
Build the support desk your next stage needs.
Start with an Amaraii workspace, connect the knowledge your team relies on, and route conversations into a visible operations flow.